Free Click & Collect in store Use code COLLECTFREE

Terms & Conditions

TERMS & CONDITIONS

PROMOTIONAL CODES
Vincentius reserves the right to decline orders where, in its opinion, a promotional code is invalid for the order being placed.

  • Promotional codes have no monetary value and cannot be exchanged for cash.
  • Promotional codes cannot be used in conjunction with any other offers or promotions.
  • Offers are not valid on sale items or other discounted products, unless stated otherwise.
  • Promotional codes will allow the consumer to obtain items usually at a discounted rate, we have the right to reserve any orders we deem could be invalid.

ORDERING ONLINE INFORMATION
When placing an order online you will be asked to check all your details before placing your order by clicking on the "Proceed to check out" button. Once you have ordered goods online, please check and confirm your order status by logging into your Account. We recommend that you create an account online so that for future reference you can vie wall information required for your orders.

By providing your email address upon checkout, we will be able to send you e-mail confirmations; however, please note that we shall not be responsible if our e-mail is identified by any webmail service as junk mail and undelivered/misdelivered, this is your responsibility to check. 

For your security, your billing name and address must match that of the credit/debit card used for payment. We reserve the right to cancel any order/s that does not match this criteria.

Depending upon the courier service we use, you may be notified of your order dispatch status via Email or Text Message; whichever contact method you provided us with upon checkout. Please note that we are not responsible for late or undelivered parcels. Once the item is with the courier it is out of our hands, and follow up will need to be made with the third party.

CHANGES TO THE DELIVERY ADDRESS, METHOD OF PAYMENT AND INFORMATION ON ACCOUNT
When ordering from our Website, you can contact us to give us a different delivery address or change your method of payment. You can also e-mail us through our Website to: Select a different delivery address, Change your method of payment, Change your address/telephone number or any other contact details.

ORDER CANCELLATION
On some occasions, orders or parts of an order may be cancelled by our system due to:

• Problems with processing payment information.
• Unavailability of the item(s).
• Inability to deliver to the address provided.
• Your request for cancellation.
• Duplication of the orders.

If you would like to cancel your order please e-mail info@VincentiusBespoke.co.uk with your order number. If your order has already been dispatched, we will notify you of this fact. Once you receive the item(s), please return them in accordance with the returns procedure below.

CHANGES TO THE DELIVERY ADDRESS, METHOD OF PAYMENT AND INFORMATION ON ACCOUNT
When ordering from our Website, you can contact us to give us a different delivery address or change your method of payment. You can also e-mail us through our Website to: Select a different delivery address, Change your method of payment, Change your address/telephone number or any other contact details. Please note due to the mass amount of orders and email we obtain we may not reach your message in time and may have already dispatched your item. Please keep this in mind when getting in touch AFTER your order has been places.

CURRENCY
The Customer shall pay the price of the goods in pound sterling. If a credit/debit card associated with a different currency is used, additional bank charges may apply. We have the option on site to view the currency in different nationalities, please check the website for this.

ACCEPTED PAYMENT METHODS FOR ONLINE ORDERS:

  • Maestro/Switch
  • Mastercard
  • Visa
  • Visa Debit
  • Visa Electron
  • Solo


KLARNA PAYMENT
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is made to Klarna.


Pay in [14] days: The payment period is from the shipment or the delivery date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: 
The United Kingdom, Germany, Sweden, Norway Denmark, Finland, Austria and the Netherlands

Slice it: With the financing service from Klarna you can pay for it in flexible or fixed installments. The instalment payment is due at the end of each month following submission of a separate monthly invoice by Klarna. Further Information regarding Slice It is subject to the Terms and Conditions and Standard European Consumer Credit Information: Austria, the United Kingdom, Germany, Sweden, Norway, Denmark and Finland.

The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. 
For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. 
We can only offer you the payment methods available based on the results of the credit check. 
General information about Klarna and the user terms can be found on: http://www.klarna.com

Your personal data is handled in accordance with applicable data protection law and in accordance with the information contained in Klarnas privacy statement.


(December 2019)